C, Y, and I went to Mayta with high expectations and unfortunately left the restaurant with no intention of returning. Some of the dishes were good, while some were extremely sub-par. Service on the other hand was just down right shameful.
I usually don't take notes while at a restaurant unless the food is incredibly complex and I want to make sure I remember the details or in the case because there were SO many mistakes and bloopers that I had to record them all. I felt like Anton Ego from Ratatouille typing away on my phone whenever something displeased me.
Merrr. And below are all the service mistakes that were recorded:
- Air conditioning was RIDICULOUSLY cold, asked the waiter to turn it down, he seemed completely bewildered and asked another waitress to help him decipher the request. The other waitress rudely exclaimed "Too cold?!" very loudly right next to our table and gave us a look. Only plus side to this was that it did seem to be less cold later although the waiter never came back to let us know they turned in down.
- No water when we sat down, had to ask repeatedly for hot water and was finally given room temperature water after multiple requests.
- The waitress gave me the wrong drink and then when I told her that it did not taste like raspberries at all but instead tasted like absinthe just whisked away the drink with no apology. Returned later and kept pestering me about how they ran out of basil for my original drink while I was trying to swallow my food. Would not stop asking me if it was ok if there was no basil, how am I suppose to answer when I am clearly trying to chew my food. So annoying and unobservant.
- The hostess was friendly, yet lacked training as well. Did not take away any of our menus after ordering. I asked her for extra crispy wonton skin for the ceviche, she seemed hesitant and said she would check. Honestly is it that much of a request to give me a bowl of wonton skins?
- When we ordered more food, the hostess took away the menu this time but it knocked into my phone and did not apologize.
- My napkin was dropped on the floor and I put it on my chair and no one asked if I needed a new napkin even though the napkin was blatantly draped over the seat the entire meal. Small detail but still reveals a lack of training.
- There was one particular male staff who seemed like he was in another galaxy, this was the same one who didn't understand when I wanted the air conditioning turned down. I asked him for a menu and he started blankly at me and I had to utilize sign language to help him understand what I meant by menu. He also looked very baffled when we asked him for the check. He dropped our credit card when we paid and also did not apologize. He also did not say thank you after we each signed. Very very basic manners hello?
Usually I would not be so finicky but it was just blunder after blunder. Now onto the food...
The site is down for some reason so I can't access the menu right now for the specific name of the dishes but I will write down the approximate name for now.
Napkin that did not get replaced. Hmph. |
If you haven't guess already from my post I probably will not be heading back to Mayta anytime soon. Yes, some of the dishes were enjoyable but the overall dining experience was less than favorable. Perhaps if someone else goes and finds its to have improved significantly I will visit again as I really did quite like the pork buns... but for now I will be spending my time on exploring other new restaurants and Mayta will not be on my list of recommended places.
MAYTA Peruvian Kitchen and Pisco Bar
3/F
Grand Progress Building
15-16 Lan Kwai Fong
Central
Hong Kong
Thanks for the heads up Stephanie but I would say Chicha rocks you must go back soon.
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